Good HR Management and support, used correctly, will maximise employee performance whilst meeting your organisational strategic objectives. Employees need to feel valued to want to come and work for you. By making your organisation attractive to work for makes recruitment easier. But how to achieve this sometimes requires more time than initially thought. Some examples of HR problems you may experience could be :
Poor customer service * Lack of employee engagement and enthusiasm * Communication issues * Low productivity * Poor quality work * Ineffective processes * High levels of Absenteeism * Poor time keeping * Arguments and conflict * Individual performance issues * Conduct issues * Lack of respect * General lack of control * Unprofessionalism * Resistance to change * General negativity * High staff turnover
We can fix these problems, discuss measures to put in place to reduce the risk of them happening in the future and build on your HR knowledge. Addressing these, stabilises your company to deliver the basics and enabling growth.
Training, Coaching & Mentoring
Equipping your management with the tools to be a good people manager is the most important thing you can do as a business owner. We can provide training packages that give them the confidence to deal with issues, no matter how small. Individual bespoke training, coaching or mentoring can be provided.
- to review your structure or how you work as a group of people;
- look at properly designed roles that give structure to what people do and how they interact with each other;
- you want to ensure you have reward or grading structure which is fair to everyone.
Managing people is a continuous process but getting it right could mean the performance of your people with contribute to the organisations goals more effectively. When people enjoy their job and engaged in what they are doing they are more likely to be doing their best for you and your business.
An engaged employee is someone who takes pride in their job and shows loyalty towards their line manager, team or company. This is specifically helpful in areas like customer service, or where they need to be creative.Good Performance Management means people know :
- what the business is trying to achieve & their role in achieving it
- the standards of performance they need to achieve
- the skills and competencies they need to fulfil their role
- and understand how they can develop their performance and contribute to development of the business
- when there are performance problems and what to do about them.
Absences can be because people are sick; they have caring responsibilities or have authorised leave such as holiday. Dealing with absences whether short term or long term or just managing the overall absences of an employee can be difficult. Our HR Consultants can give you guidance, support and advice to ensure that these are managed correctly.
Whether you are expanding through mergers, acquisitions or winning contracts there is always concern over getting the process right for the employees. Having a smooth transfer of employment could be the key to getting this major change in business successful or not. Our team of consultants can help you with obtaining the right information; consultations with people affected; implementing changes you may wish to make in the positive way